Zachary Piper Solutions seeks Help Desk Technician - $60k to $75k

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Zachary Piper Solutions is currently looking for a Help Desk Technician in Tysons, VA to work for a government contractor providing Tier 2 support

Responsibilities for the Help Desk Technician include:

  • Work with Systems Engineering efforts providing troubleshooting support

  • Directly working with customers regarding incidents and system status

  • Developing and preparing system documentation, gathering specific information related to the applicable technical material


Qualifications for the Help Desk Technician include:

  • 2+ years of Help Desk experience

  • Proficient with Microsoft Windows and Linux systems

  • Experience supporting multiple end users through onsite and remote support

  • Experience within troubleshooting end user issues and accounts

  • Certifications Required: CompTIA Security Plus CE


Compensation for the Help Desk Technician include:

  • Salary Range: $60,000-75,000 based on experience

  • Full Benefits: Cigna Healthcare, MetLife Dental, VSP Vision, 401k with Voya, and Paid Time Off

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