Traffic Control Officer - $44k - $58k

Job Summary

This position is located in the Traffic Control Officer Branch, Transportation Operations Division, Transportation Operations Administration, District Department of Transportation (DDOT). The Traffic Control Branch has the responsibility of maintaining adequate traffic flow throughout the City by directing vehicular and pedestrian traffic in selected areas, and in neighborhoods through the enforcement of traffic regulations.  The enforcement of these parking and traffic regulations ensures driver and pedestrian safety; continuous flow of traffic during rush hours and emergencies; accessibility to commercial and business services; free flow and access of emergency vehicles; and improved quality of life for residents and visitors.

Duties and Responsibilities

This position functions as Traffic Control Officer at the developmental level, workings under fairly close supervision initially, with diminishing supervisory control as training progresses.  The work entails assignments concerned with the execution and enforcement of multitude traffic and safety regulations and codes of the District of Columbia (DC).  Monitor and patrols the DC streets, in an assigned area, on foot or in vehicle to cite illegally vehicles, to enforce motor vehicle regulations, and explain traffic regulations. Investigates resident, business, visitor and government agency requests for parking enforcement services received through the Mayor’s City-Wide Call Center, by telephone, mail, electronic correspondence or personal contacts. 

Operates and monitor a radio transmitter to keep in contact with appropriate officials and dispatch center to inform them of any circumstances requiring police or emergency assistance and acts in accordance with instructions received. Maintain daily logs to document actions taken in line of duty, and prepares detailed reports describing unusual problems encountered or instances observed relating to parking and traffic control. Provides information and directions in response to questions about routes of travel, points of interest, distances, and related matters to the public. During emergency events, serves as first responders, thus, having the responsibility to investigate and determine resources that are needed on scene to mitigate the incident, and insure the flow of traffic. This information must be accurately communicated to the DDOT/HSEMA Transportation Management Center.