Resource Alert | DC Water's Payment Plan Incentive Program
Program Rules:
Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.
The Payment Plan Incentive Program begins on June 1, 2024, and will continue until September 30, 2025. At the program end date, DC Water will allow the customer to maintain their payment plan but will no longer apply credits towards their payments.
Program participants must pay their current charges and the monthly payment plan amount by the due date to maintain participation in the program. If on-time payments are not maintained, the payment plan will be in default.