JOB ALERT | Social Services Assistant
Founded in 1988, Food & Friends provides medically-tailored meals, nutrition support, and friendship to people living with AIDS, cancer, and other life-challenging illnesses. Our team of sixty employees and thousands of volunteers delivers meals and hope to people living in the District of Columbia and multiple counties across Maryland and Virginia. There is no charge or income qualification for our services, which are rendered solely on the basis of medical need.
We seek a Social Services Assistant to provide support for client operations. The Assistant will:
Provide first day meal deliveries to clients and orient clients to Food & Friends’ services and policies;
Maintain new client files in database;
Assist with production and distribution of client information materials;
Contact clients in writing and via telephone to follow up on service-related issues;
Develop and maintain a client resource guide;
Communicate with clients via newsletters, focus groups, and meetings to solicit client perspectives in order to improve service delivery; and
Assist with client intakes, recertifications, and referrals on an as-needed basis.
This is an outstanding entry-level opportunity for someone seeking in-depth experience in social services, healthcare, or nonprofit work. Must be willing to work in a traditional office environment.