JOB ALERT | Receptionist & Member Support
Optica is recruiting for a Receptionist & Member Support. The Receptionist & Member Support is charged with effectively operating Optica’s reception area and the main switchboard, acting as the first point of contact for individuals visiting Optica’s headquarters, controlling building access, and directing visitors to the proper person/office by coordinating with the appropriate Optica staff. This position is also responsible for a wide variety of Customer Service and Member activities including but not limited to netForum data file maintenance and transaction processing related to all Optica’s products, support programs and services. The individual who performs this role will undertake creative approaches to problem resolution by promoting and maintaining positive customer relations in a fast-paced environment. This role works collaboratively with Optica staff to provide the best customer service possible both internally and externally.