HireArt seeks PT Customer Service Associate - $16 to $20/hour

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If you're interested in applying for the role, you can check it out here: https://www.hireart.com/jobs/c1445463/apply

Are you naturally empathetic? Do you care deeply about helping people find jobs? Are you tech-savvy and want to work at a start-up?

At HireArt, we'd like to make the process of applying to jobs more personal, meritocratic and humane. We care greatly about our job applicant pool and want to provide amazing customer support to all candidates who apply to jobs via HireArt. We are looking for a fantastic Candidate Success Associate. 

Your job will consist of:

  • Responding to candidate emails, chats and voicemails

  • Helping candidates resolve technical difficulties

  • Answering candidates' questions about jobs listed on HireArt

  • Helping job applicants succeed by giving them feedback, support, and encouragement

  • Writing effective content for HireArt's Help Center

  • Documenting and reporting product bugs, and suggesting new product features

If you're interested in applying for the role, you can check it out here: https://www.hireart.com/jobs/c1445463/apply

Requirements

  • Excellent communications skills (written and verbal) are required

  • Great attitude. Someone who likes to help others

  • Detail-oriented. Must respond to every email and make sure to keep track of bugs and problems.

  • Experience doing customer service 

Commitment: This is a part-time (20-25 hours per week) position based in Washington, D.C.

If you're interested in applying for the role, you can check it out here: https://www.hireart.com/jobs/c1445463/apply

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