A taxicab driver is required to drive a passenger to ANY destination in DC.
From the DC Taxi Cab Commissoin website.
Is there a circumstance when a driver can refuse to take on a passenger?
It is against the law to refuse a person based on race, disability or destination in the District of Columbia. A taxicab driver is required to drive a passenger to any destination in the District of Columbia. However, if the driver has been operating the taxicab for more than twelve (12) hours of any continuous twenty-four (24) hour period, or the vehicle is on-call or off-duty for mechanical or other reasons, then he/she may refuse to take on a passenger. (See rule 820). The driver, however, is required to display the “on-call” or “off-duty” or “out-of-service” signs indicating that the vehicle is out of service and must have the cruising light turned off indicating that the taxicab is not for hire. (See rule 605.6)
How do I file a complaint against or register a commendation for a driver?
Your complaint must be filed within thirty (30) calendar days after the event giving rise to the complaint and must be in writing, signed by you, and contain your address and telephone number. (See Rule 701.3). The Commission does accept emails. The Commission also has a Complaint Form which is available at our website or from our Office. You may also call us at (202) 645-6018 or call in the complaint to 311.
You may deliver or mail your complaint to:
Is there a circumstance when a driver can refuse to take on a passenger?
It is against the law to refuse a person based on race, disability or destination in the District of Columbia. A taxicab driver is required to drive a passenger to any destination in the District of Columbia. However, if the driver has been operating the taxicab for more than twelve (12) hours of any continuous twenty-four (24) hour period, or the vehicle is on-call or off-duty for mechanical or other reasons, then he/she may refuse to take on a passenger. (See rule 820). The driver, however, is required to display the “on-call” or “off-duty” or “out-of-service” signs indicating that the vehicle is out of service and must have the cruising light turned off indicating that the taxicab is not for hire. (See rule 605.6)
How do I file a complaint against or register a commendation for a driver?
Your complaint must be filed within thirty (30) calendar days after the event giving rise to the complaint and must be in writing, signed by you, and contain your address and telephone number. (See Rule 701.3). The Commission does accept emails. The Commission also has a Complaint Form which is available at our website or from our Office. You may also call us at (202) 645-6018 or call in the complaint to 311.
You may deliver or mail your complaint to:
Attn: Complaints
Office of Taxicabs
2041 Martin Luther King Jr., Ave., SE
Suite 204
Washington, DC 20020-7024
You may fax your complaint to: (202) 889-3604
You may email your complaint to: dctc3@dc.gov
For more Congress Heights and River East news visit The Congress Heights Examiner website, http://www.examiner.com/x-13507-Congress-Heights-Community-Examiner
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Office of Taxicabs
2041 Martin Luther King Jr., Ave., SE
Suite 204
Washington, DC 20020-7024
You may fax your complaint to: (202) 889-3604
You may email your complaint to: dctc3@dc.gov
For more Congress Heights and River East news visit The Congress Heights Examiner website, http://www.examiner.com/x-13507-Congress-Heights-Community-Examiner
Share on Facebook