A Wider Circle is hiring for multiple positions to manage the large volume of phone calls we receive at our Silver Spring headquarters. We are looking for mature, dependable, professionals with strong customer service skills. Both full-time and part-time positions are available.

We field a large volume of calls and emails each day here at A Wider Circle, with calls coming from people who need our assistance and from people who would like to help in myriad ways. This position requires an ability to appropriately handle an array of different types of calls with patience and kindness, treating each caller like they are the first caller of the day.

In addition to handling a large volume of calls, individuals hired for these positions may also be given other responsibilities, including scheduling and/or data entry.

The individuals selected for these positions will demonstrate a genuine commitment to and sense of urgency for the mission. Both the part-time and full-time positions could include working on Saturdays, though this is not a requirement for every administrative role.

Responsibilities

• Act as the first point-of-contact for callers, from those seeking help to those seeking to contribute to the movement, with the highest level of professionalism and compassion