JOB ALERT | Information Technology Assistant
Location:
1640 Rhode Island Ave NW
Washington, DC, 20036
United States
Employee Type:
Non-Exempt
Job Category:
IT, Information Technology
Description
We strongly encourage people of color, transgender and non-binary people to apply. HRC is an equal opportunity employer and welcomes everyone, including non-LGBTQ people, to join our team.
Position Summary:
The Information Technology Assistant reports directly to the Associate Director of Information Technology and is responsible for providing administrative support for members of the IT department.
Position Responsibilities:
Monitor voicemail, e-mail, messages, and related information for IT support inquiries.
Manage shipment and tracking of equipment to and from the IT office.
Occasionally take calls and memos as well as manage meeting calendars.
Assist with managing and providing help for basic “Help Desk” calls.
Manage all organization room calendars.
Provide account support and ordering of mobile phones for HRC, including adding, removing, changing accounts and new or replacement phone orders for staff.
Assist the IT department in the processing of invoices.
Partner with the HR team to ensure that new staff and interns complete IT forms and receive all needed IT equipment.
Work with the Operations team to ensure Intranet info pages are kept accurate and up to date.
As needed, work with other members of the IT team to set up and ensure events in the building run smoothly.
Assist in setting up AV equipment for other related events in the building.
Work closely with other IT staff to set up new and existing office spaces with the proper IT equipment.
Other duties as assigned.