HIAS is seeking a consultant to work with HIAS country programs in Latin America, the Caribbean and Eurasia using social media and messaging apps to disseminate critical information and continue to provide remote services to displaced populations.

Expected Duration: 4 months beginning from date of signed agreement, with option for extension based upon the potential and unknown continuation of COVID-19.

Background: Online communication platforms have become a lifeline for thousands of displaced people as COVID-19 continues to restrict movement and impact how HIAS delivers programs. For example, HIAS Ecuador is using social media to inform clients that the registration process for Venezuelans is extended until May 30 https://bit.ly/2WEKjDx. HIAS Greece is using social media to let asylum seekers know HIAS is available for support and gives information about how to contact HIAS Greece https://bit.ly/2xj5qAv.

However, several of HIAS’ newer programs in Latin America and some existing offices in Africa do not yet have social media platforms set up. In addition, the existing platforms will need to become more robust as protection issues related to the pandemic increase. HIAS programs in Latin America, the Caribbean and Eurasia have identified the need for support to scale up of social media and ensure good practice as it relates to using these platforms for programming purposes.

Purpose: HIAS is seeking a consultant to support HIAS’ International Programs to scale up program related social media, ensure use of messaging apps and online platforms, follow best practice as it relates to service delivery and information flow, and ensure HIAS’ external facing platforms remain on brand across context and coordinate effectively between HIAS Country Offices, Technical Directors, Regional Directors and the HIAS Communications team.