Provide seamless reception as well as office and HR administrative support to the Washington, DC Office staff with respect to general administrative, HR and facilities management services. As a member of DCOS, contributes to the overall efficient running of the Washington, DC office.

Key results expected:                    

·      Efficient day-to-day receptionist and administrative support for the WDC Office;

·      Improved quality of internal and external communication.

Main duties/ Responsibilities:

RECEPTION

·      Answer telephones and direct caller to appropriate staff or team; 

·      Ensures reception services are available during regular working hours;

·      Meet and greet clients and visitors;

·      Retrieve, sort, and distribute incoming mail including newspapers

·      Responsible for office mailings (e.g., FedEx, DHL, courier services); sign for and distribute vendor deliveries and courier packages; and, schedule local courier and/or overnight mailings and deliveries as needed;

·      Grant WiFi internet access to guests as required; locate workstations for office visitors and place reserved signs for them.