People of color, men, persons with disabilities, persons with experience living in homelessness, non- binary, non-LGBTQ, transgender, and other LGBTQ candidates are strongly encouraged to apply.

Position Title: Assistant Operations Manager

 Reports to: Operations Manager

 Location: 3318 Idaho Ave, NW

 Hours: Varying hours between 7 am- 9 pm, Participates in an on-call rotation

Classification: Exempt

Who we are:

Friendship Place is a nonprofit organization, serving the Washington, DC region. We empower individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy.  We are committed to living out our core values both within our organization and the community. 

Summary:

The Assistant Operations Manager supports the program by ensuring the efficient and effective operations of a Short-Term Family Housing site. This position reports directly to the Operations Manager with oversight from the Chief Family Transitional Housing Officer.

The Assistant Operations Manager (AOM) will work collaboratively with the Operations Manager to oversee all aspects of the physical building and ensure a well- run, safe and clean environment. The AOM will implement necessary plans for operational effectiveness and efficiency. They will implement fire drills and fire safety requirements and assist in overseeing the Emergency Preparedness and Evaluation Plans. The AOM will coordinate maintenance services with DGS for maintenance, HVAC, and furniture replacement. This role will act as the point of contact for DGS, second to the Operations Manager. The AOM will monitor, train, and supervise the Residential Aide Coordinator, who oversees all the Shift Supervisor and Residential Aide staff. The AOM will support the Operations Manager in overseeing all contracted building management services including meal services, security, and janitorial.