Feedback Labs is looking for a passionate and detail-oriented person to serve as our new Community Coordinator! This person will contribute to Feedback Labs’ work in building the feedback community, which includes managing the membership of organizations spanning the fields of nonprofits, official aid, philanthropy, and government and will execute events to strengthen and build the feedback movement. Specifically, she/he/they will be responsible for:

• Executing Feedback+ in-person (when safe) events annually, including curating the event theme, managing logistics (securing locations, food, technical support, etc), developing event agenda and speaker schedule, overseeing ticket sales, managing event budget, etc.;

• Strategizing for growth in Feedback Labs membership, including overseeing membership sales, benefits and maintaining the budget for membership expenses;

• Shaping and managing Feedback Labs’ network of member organizations, including organization on-boarding, tracking, continued engagement, and benefits;

• Ensuring all members feel part of the feedback community and can engage with Feedback Labs in productive and useful ways;

• Overseeing on-going virtual events, such as monthly member calls and other community gatherings;

• Continuing to build and maintain Feedback Labs’ CRM system to ensure member activities are captured correctly, and utilizing the CRM to facilitate network growth and development; 

• Contributing to Feedback Labs’ community pillar including strategic goals, community pillar equity initiatives, and working with all Feedback Labs staff to grow and engage the community;  

• Supervising interns, projects, and staff on occasion as needed;

• Supporting Feedback Labs’ CEO in relevant fundraising efforts.

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