The Skyland Workforce Center (SWC) seeks a qualified individual to manage Center operations. This position requires excellent organizational skills and a commitment to workforce development, as well as the ability to work with a wide range of individuals including job seekers, nonprofit service providers, DC government staff, construction managers and other interested parties. The Center Manager will be responsible for maintaining a collaborative spirit between all partner organizations providing services on-site with the goal of offering high quality programs and services to all who seek assistance at SWC. The Center manager will be an employee of Building Bridges Across the River.

Responsibilities:

•Work with an advisory board to set policies, direction, and strategies for the Center

•Provide day-to-day management of the Skyland Workforce Center

•Develop policies and procedures for Center operations

•Create a welcoming and supportive environment for clients

•Create and maintain a collaborative working environment between SWC partner organizations, while also managing the Center's relationships with partner providers

•Meet regularly with partner providers to evaluate goals, improve collaboration and monitor progress

•Ensure that client needs are being effectively met, and identify gaps in services and programs or processes to close the gaps

•Develop a set of metrics to measure the Center's impact and effectiveness, and track client's progress and achievements by analyzing collected data and outcomes

•Monitor partner organizations performance against terms of agreements

•Serve as a liaison with the property development team, Center Steering Committee, and outside funders

•Assist the advisory board with fundraising for the Center

•Schedule meeting rooms, classrooms and shared office space

•Coordinate repairs and maintenance requests with designated services providers

•Oversee financial operations of center and prepare routine budget and expense reports

•Manage receptionists and other staff hired directly by the Center

Career Experience:

•Bachelor's degree in counseling, human resources, social services, adult education, workforce development, or relevant discipline; or equivalent applicable work experience

•Preference, but not a requirement for consideration, for candidates who are licensed social workers or who have a Masters in Social Work (MSW)

•Minimum of 3-5 years of experience in workforce training and development

•Prior supervisory experience

•Knowledge of local resources on job training, education, and other assistance programs such as mental health services

•Outstanding customer service orientation

•Superb communication and interpersonal skills

•Exemplary problem-solving and analytic skills

•Strong organizational skills

•High degree of energy and motivation

•Advanced Microsoft Office skills, such as PowerPoint, Excel, and Word, as well as experience with databases.

About the Skyland Workforce Center

The Skyland Workforce Center is a joint project of the development and construction team for the Skyland Town Center and local non-profit organizations that provide employment-related services. The goal of the Center is to co-locate services and programs on-site that connect job seekers with positions and services that can help them to successfully obtain and retain employment with training and referral services.

Many Center visitors will be looking for jobs with the Skyland Town Center construction. The Center will assist with placing individuals with construction-related positions on the project, but will also offer a broad range of services to help individuals with placement in other jobs and to improve education and skills.

Please send a resume and cover letter detailing your experience to Melissa Light at  mlight@wcsmith.com with "Workforce Center Manager" in the subject line of your email.